
Send us a message
Questions, partnership ideas, press, or a story you want to share, drop us a note and a real person from our team will get back to you.
Every great adventure starts with hello
We read every message. Tell us a little about who you are and what you’re curious about, and we’ll point you in the right direction.
Representing a zoo, aquarium, museum, or research organization? Mention it in your message and we’ll connect you with our partnerships team.

Find the right path for you
Whether you represent an institution, a family, or just love real science, there’s a place for you in the PostPals world.
For institutions
Turn your research, data, and stories into year-round adventures and new recurring fundraising.
For families
Start your Explorer’s adventure with real sharks, real science, and mail that shows up at your door.
Learn how it works
See how the PostPals Platform takes a partnership from onboarding to launch in weeks, not months.

Frequently asked questions
Answers for families, institutions, and everyone curious about PostPals.
For Families
What is POSTPALS?
POSTPALS turns real science from the world’s leading institutions into year-long adventures for kids. Each month, your Explorer gets a postcard in the mail that unlocks a new digital Quest built on real research, real data and real stories.
What is The OCEARCH Adventure?
It’s our first Adventure, created with OCEARCH, the nonprofit that tracks sharks around the world. Over 12 monthly Quests, your Explorer follows real tagged sharks like Mary Lee and Breton. Along the way they learn about migration, anatomy, habitat and conservation. A portion of every subscription supports OCEARCH’s research.
What ages is it designed for?
Quests are built for Explorers ages 5 to 10. They’re challenging and fun, never scary, and you’re there as the Navigator to help whenever it’s needed.
How much does it cost?
The OCEARCH Adventure is $19.50 a month, or $214.50 a year (that’s one month free), per Explorer. Each additional Explorer in your family gets 15% off, plus their own Explorer Kit and monthly mail.
When can we start?
Anytime. Your Explorer Kit arrives once, at the start, with a fold-out tracking map, stickers and a first postcard from Mary Lee. After that, a new postcard arrives every month, introducing a new shark and unlocking a new Quest.
Is it safe for my child?
Yes. The OCEARCH Adventure is ad-free, COPPA-aligned and managed by parents. All content is written and reviewed ahead of time, and there are no open chat features. You’ll also get email updates on your Explorer’s progress throughout the year.
Can I give it as a gift?
Absolutely. Before any mail or Quests begin, we’ll confirm permission with the recipient’s parent or legal guardian.
How do I manage or cancel my subscription?
You can update your details or cancel anytime from your Account Portal. Monthly plans stop billing right away, and your Explorer continues through the end of the current billing period. Annual plans are non-refundable, but your Explorer keeps receiving every Quest through the end of the year.
For Institutions
What kinds of institutions do you partner with?
Mission-driven organizations with great science and great stories: zoos, aquariums, museums, science centers, and research and space organizations. OCEARCH is our first partner, and many more Adventures are on the way.
How does a partnership work?
It happens in three steps: Onboard, Configure and Scale. Your team shares its research, data and brand assets. Our platform turns them into postcards, Quests, quizzes and games. Then we launch together with co-marketing that turns engagement into new, recurring revenue. Most partnerships go live in 4 to 6 weeks.
Who approves the content?
Your team does. Every Quest and postcard passes our Science Lock before it ships. That means three sign-offs: Science (the facts are confirmed), Brand (it sounds like your institution) and Education (it teaches something real). If any one of them isn’t approved, it doesn’t ship.
Does my team have to handle billing or shipping?
No. POSTPALS runs a fully branded subscriber portal that handles billing, delivery, renewals and gifting from start to finish. Your team never touches logistics.
How do you use AI?
We use AI as a tool, not a replacement for people. Human editors and AI work together to turn your data into stories, and everything is reviewed by people before it reaches a family. You can read more on our Responsible AI page.
General
I’m with the press, or I have a story to share. Who do I contact?
Use the form above and tell us a little about what you’re working on. A real person from our team will get back to you.



